Journal of Sport Management, Volume 35, 2021, Issue 3

Editorial

Open Access
Big Data and Analytics in Sport Management
Nicholas M. Watanabe, Stephen Shapiro, Joris Drayer
Page: 197–202
DOI: 10.1123/jsm.2021-0067

Articles

Frustrated Customers: The Effect of Unexpected Emotional Cues on Yelp Reviews
Josh Matti
Page: 203–215
DOI: 10.1123/jsm.2020-0147

Athlete Misconduct and Team Sponsor Stock Prices: The Role of Incident Type and Media Coverage
Qi Ge, Brad R. Humphreys
Page: 216–227
DOI: 10.1123/jsm.2020-0106

Sporting Events and the Derived Demand for Hotels: Evidence From Southeastern Conference Football Games
Timothy D. DeSchriver, Timothy Webb, Scott Tainsky, Adrian Simion
Page: 228–238
DOI: 10.1123/jsm.2020-0268

Understanding Season Ticket Holder Attendance Decisions
Adam Karg, Jeremy Nguyen, Heath McDonald
Page: 239–253
DOI: 10.1123/jsm.2020-0284

Do Consumer Perceptions of Tanking Impact Attendance at National Basketball Association Games? A Sentiment Analysis Approach
Hua Gong, Nicholas M. Watanabe, Brian P. Soebbing, Matthew T. Brown, Mark S. Nagel
Page: 254–265
DOI: 10.1123/jsm.2020-0274

Dealing With Statistical Significance in Big Data: The Social Media Value of Game Outcomes in Professional Football
Daniel Weimar, Brian P. Soebbing, Pamela Wicker
Page: 266–277
DOI: 10.1123/jsm.2020-0275